Help & Support
Contact Mediancy Digital Solutions
Have a question, need technical assistance, or want to explore our solutions? Contact our team of experts and let's build something great together.
Help & Support
Contact Support Team
Need technical assistance or have account inquiries? Submit a ticket and our support engineering team will assist you shortly.
- Email
- Call Us
- WhatsApp
- Office Hours10 AM – 6 PM, Monday to Saturday
Closed on Sundays and public holidays - Support Hours10 AM – 10 PM, Monday to Saturday
Closed on Sundays and public holidays
Business details
Registered Business Details
Our registration details and the right email address for each kind of request.
- Trade name
- Mediancy Digital Solutions
- GSTIN
- 19DQNPG7318P1ZZ
- Udyam Registration No
- UDYAM-WB-18-0104117
- Registered address
- Batanagar, Maheshtala, Kolkata, West Bengal 700139
- Sales, Invoicing & Billing Desk
- [email protected]
- Support
- [email protected]
- Client Special Email (only for registered clients)
- [email protected]
- Grievance Officer
- View Grievance Officer details
Clients and partners
Businesses and platforms we work with
Clients in healthcare, photography and cold chain logistics, and the platforms we partner with
A selection from 200+ clients since 2021
- RS Medicals
- PUBH
- Klik Edge Photography
- Unbroken Cold Chain
- Curvia.ai
- NovaTech
- Brewhouse
- Urbanly
- Lumen Co.
- Finchpay
- Verdant
- Northwind
- Platform partnerZoho
- Platform partnerGoogle
- Platform partnerMicrosoft
- Platform partnerMeta
Our impact
5 years of work, in numbers
Measurable results and lasting value for businesses since 2021
- Clients served
- 200+
- Partners
- 17+
- Google rating, 287 reviews
- 4.8+
- In business since
- 2021
FAQ
Frequently asked questions
Quick answers about our services and how we work
Can’t find what you’re looking for?
Ask us directlyWhat are your office and support hours?
Our office is open 10 AM to 6 PM, Monday to Saturday, and technical support is available 10 AM to 10 PM, Monday to Saturday. We are closed on public holidays.
What is the fastest way to reach you?
Call or WhatsApp +91 70446 02513 during working hours. For support requests, email [email protected] with a short description of the issue so we can help quickly.
Where is your office?
Batanagar, Maheshtala, Kolkata, West Bengal 700139. We work with clients across India and worldwide.
Should I use this page or the sales enquiry page?
Use this page if you are an existing client or need technical help. If you want to start a new project or get a quote, use the sales enquiry page.
Do you provide support in Hindi?
Yes. We support clients in English and Hindi.
We're Here to Help
Reach our team for support, project questions, or guidance on the right next step.